ADDRESS
Street 11 , Mondul I , Siem Reap, Cambodia ( Between Old market and Pub Street)
(+855)063 900 027
(+855)95 727 281
www.ts-travels.com
A single supplement is available on this trip, please contact [email protected] if you would like to book a single supplement.
Want an in-depth insight into this trip? Essential Trip Information provides a detailed itinerary, visa info, how to get to your hotel, what's included - pretty much everything you need to know about this adventure and more.
View Essential Trip Information
STEUNG SIEMREAP THMEY HOTEL
Street 9, Khum Svaydangkum, Old Market Area,
Siem Reap Angkor, Kingdom of CAMBODIA.
TEL : +(855) 63 965 167/ 168/ 169
Joining point description
ABOUT HOTEL
The Steung Siemreap Thmey Hotel – Located in the French Quarter; Psah Chas (Old Market) retaining her true colonial French characteristics, wooden louvre french-windows, doors and wooden floors complete with wrought iron balconies. The interiors whilst youthfully modern, bright airy and cheerful retain some semblance of her 1930's art-decor characteristics with a hint Khmer flavour.Steung Siemreap Thmey Hotel re-opens July 22nd 2005 and last renovated in August 2013. The original Steung Siemreap Thmey Hotel – a fine old and elegant hotel, was established in the early 1920's soon after construction of the Wat Preah Prom Rath Temple. We are given to understand the architects and engineers who were building the Raffles Grand Hotel D'Angkor occasionally stayed at the Steung Siemreap Thmey Hotel.Steung Siemreap Thmey Hotel is one of the charming boutique hotel own by Cambodian, located in the heart of the City, Siem Reap Angkor, Cambodia. The Hotel could accommodate 76 appointed rooms and suites.
* Time Check-In : 14:00 - Early Check-in are subject to room available
* Time Check-Out : 12:00 - Late Check-out are subject to room available
Please note an arrival transfer is available.
Please advise your flight arrival details at least 14 days prior to your departure. If you plan to arrive earlier, please inform us by [email protected]. Your driver will be waiting for you as you leave the customs hall, holding an TS Travel & Tour sign bearing your name.
Should you have any difficulties please contact the following local number: +855 95 72 72 81
Alternatively you can book a taxi which shouldn't cost you more than about USD7.
Check in time from 14:00
Problems and emergency contact information
While we always endeavor to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognize that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
For general enquiries or questions about your booking, please contact [email protected], or visit us at http://www.ts-travels.com/page/7
In case of a genuine crisis or emergency, you can reach our local operator on the number below.
TS Travel & Tour Cambodia Office: +855 95 72 72 81
STEUNG SIEMREAP THMEY HOTEL
Street 9, Khum Svaydangkum, Old Market Area,
Siem Reap Angkor, Kingdom of CAMBODIA.
TEL : +(855) 63 965 167/ 168/ 169
The Steung Siemreap Thmey Hotel – Located in the French Quarter; Psah Chas (Old Market) retaining her true colonial French characteristics, wooden louvre french-windows, doors and wooden floors complete with wrought iron balconies. The interiors whilst youthfully modern, bright airy and cheerful retain some semblance of her 1930's art-decor characteristics with a hint Khmer flavour.Steung Siemreap Thmey Hotel re-opens July 22nd 2005 and last renovated in August 2013. The original Steung Siemreap Thmey Hotel – a fine old and elegant hotel, was established in the early 1920's soon after construction of the Wat Preah Prom Rath Temple. We are given to understand the architects and engineers who were building the Raffles Grand Hotel D'Angkor occasionally stayed at the Steung Siemreap Thmey Hotel.Steung Siemreap Thmey Hotel is one of the charming boutique hotel own by Cambodian, located in the heart of the City, Siem Reap Angkor, Cambodia. The Hotel could accommodate 76 appointed rooms and suites.
* Time Check-In : 14:00 - Early Check-in are subject to room available
* Time Check-Out : 12:00 - Late Check-out are subject to room available
A departure transfer is available - please make sure you request this at least 2 weeks prior to departure.
Siem Reap International Airport is a 20-minute drive from the Steung Siem Reap Thmey Hotel. Or you can ask reception to call you a taxi.
Check out time from the hotel is at 12 noon. If you are departing later, you can arrange luggage storage at the hotel.
A single supplement is available on this trip, please contact [email protected] if you would like to book a single supplement.
As a general rule most countries expect that your passport has a minimum of 6 months validity remaining. Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Your consultant will contact you when this is required.
Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends.
Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.
CAMBODIA:
If a point of contact is requested for your visa application, please write:
TS Travel & Tour
Street 11
Mondol 1 Village, Svay Dongkom Commune
Siem Reap,Cambodia
EVISAS
E visas are now available for most nationalities through the official website: www.evisa.gov.kh
Please note there have been reports of fraudulent evisa websites that mimic the official site. TS recommends only using the official website listed above or arranging your visa through your booking agent.
VISA ON ARRIVAL
Visa on arrival is available for most nationalities at airports or land border crossings for approx. US$30 (cost subject to change). You will need a passport photo for your visa.
OTHER VISAS
If you are not eligible for an e visa or visa on arrival you may need to submit an application through your local consulate. Allow up to 3 weeks for processing.
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
BREAKFASTS:
At some hotels you may have a menu or buffet with choices of Cambodian and Western food.
OCCASIONAL ALTERNATIVE ACCOMMODATION
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.
TWIN SHARE / MULTI SHARE BASIS
Accommodation on this trip is on a twin/multishare basis. Please note there may be times where facilities will be shared rather than ensuite and rare occasions when you share a room with passengers travelling on our different trips than your own.
CHECK-IN TIME
Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
PRE/POST TRIP ACCOMMODATION
If you've purchased pre-trip or post-trip accommodation (if available), you may be required to change rooms from your trip accommodation for these extra nights.
WINDOWLESS ROOMS:
Some hotels in Vietnam and Cambodia have windowless rooms, or windows that don't necessarily have a view. This is often due to high population density in large cities, however local building standards also don't require rooms to have windows. We do request rooms with windows, however they aren't always available.
Sharing mini van, Boat, Tuk Tuk
SPENDING MONEY:
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).
The official currency of Cambodia is the Riel (KHR).
Unofficially however, US currency (US$) runs the country and is the currency you should bring, mostly in cash. Clean bills in small denominations are most useful. Notes should be 2006 series onwards. Torn, dirty or old notes, as well as the $2US note will be refused in most businesses Traveller's cheques can be difficult to change. Visa cash advances are available in major banks, and ATMs are now available in most towns with most dispensing both KHR and US$. The use of credit cards is restricted, mainly to major hotels.
DEPARTURE TAX
All departure taxes should be included in your international flight ticket.
Your Tour Leader:
You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-US$4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
Please don't tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded culturally as an insult
CAMBODIAN FESTIVALS & HOLIDAYS:
During public holidays and festival periods in Cambodia some businesses may close, transport may be extremely busy and travel times may increase. The main holidays in Cambodia are:
Khmer New Year (14-16 April 2018, 13-15 April 2019)
Royal Birthday of the King Sihamoni (13-15 May 2018 & 2019)
Pchum Ben Day (8-10 October 2018, 27-30 September 2019)
Water & Moon Festival (21-23 November 2018, 12-13 November 2019)
All TS group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. TS endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.
Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. At TS we aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.
SINGLE TRAVELLERS:
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Trip Notes. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
Illegal drugs will not be tolerated on our trips. Possessing or using drugs not only contravenes the laws of the land, but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for TS Travel & Tour. TS's philosophy of travel is one of respect towards everyone we encounter and in particular, the local people who make our destinations such special places. The exploitation of prostitutes is completely contrary to this philosophy. Our group leader has the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.
Everyone has the right to feel safe and secure on their trip. We don’t tolerate any form of violence (verbal or physical) or sexual harassment at TS, either between passengers or involving our leaders, local operators or locals.
Sexual relationships (consensual or otherwise) between a leader and a passenger are unacceptable. If you ever feel another person is behaving inappropriately please inform us immediately by contacting the emergency contact number detailed in these trip notes.
© 2024 T.S Travel & Tour. All Rights Reserved.. Developed by: IT Khmer